What it does
Every outbound SMS in the snapshot supports two-way reply. Inbound replies are routed by rule โ registration questions to support, pricing questions to sales, objections to the closer.
TCPA compliance
- Clear opt-in language at registration
- STOP keyword auto-unsubscribes
- HELP keyword returns contact details
- A2P 10DLC registration walked through on the install call
Why this matters
Most operators treat outbound SMS as one-way blast โ and lose the conversations that would otherwise close sales. Two-way SMS turns the reminder layer into a sales channel.